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Tiddleywinks Handcrafted Childrenswear and Gifts - Offers

Tiddleywinks - Terms & Conditions

 

If you browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our disclaimer, copyright notice and privacy policy, govern the Tiddleywinks relationship with you in relation to this website.

The design, text, graphics, and other information found on this website is the intellectual property of Tiddleywinks. You may not use or reproduce it either in full or in part without written permission.

The Tiddleywinks website links to third party websites, although these links are provided to you we do not endorse these websites and have no responsibility for their content or the information which they collect from you. You will be bound by their terms and conditions when using their websites. Please read their individual terms and conditions and make sure you agree with them before using these websites.

The content of the website is subject to change without notice.

Your use of this website and it's content is at your own risk. It is your responsibility to determine whether the products, services or information we provide are appropriate for you.

 

Placing An Order

By placing an order with Tiddleywinks you will be deemed to have read, understood and agreed to these Terms and Conditions.

The following terms and conditions (“terms”) apply to all purchases of products by you from Tiddleywinks whether your purchase is made in store, or from our website at www.tiddleywinks.co.uk. Please read them carefully. We may vary these terms from time to time and therefore you should check to ensure you have read the latest version before you make a new purchase

 

Purchasing & Payment

All of our products can be ordered for delivery to an address of your choice or collection at the shop. You can place an order or purchasing products from Tiddleywinks could not be easier. Simply select the items you wish to buy, simply contact us to complete the order. Tiddleywinks welcomes payment by credit or debit card. Orders placed over the phone, can be secured with a 50% deposit. All we ask is that the full balance is paid on collection of your order from the shop, alternatively if you require delivery full payment including delivery costs must be made on all items at time of purchase. The price of your product is that applicable at the time of purchase. Prices are inclusive of vat at the rate applicable at the time of purchase.

 

Descriptions

At the time of publication on our website, all product descriptions are believed to be accurate, errors and omissions excepted. However, representations of colours are approximate due to the limitations of the photographic reproduction, computer monitor reproduction and printing process. Therefore there may be differences between the actual product and photographs of it on our website, or in our catalogue. All measurements and weights are approximate.

 

Personalised Products

To add that unique finishing touch, we offer a bespoke high quality personalisation service:

 

Your Right To Cancel

You may cancel your order for any reason up to the point of despatch.

 

Your Right to Cancel under Distance Selling Right to Cancel

Were you purchase a product or a number of products together from our website, you have a right to cancel this contract within 14 calendar days after the date on which the item(s) purchased was (were) collected by you from our shop or delivered to you by Tiddleywinks.

Where multiple items form part of the same order, but have been delivered separately, your right to cancel starts 14 calendar days after the date on which the last item(s) was (were) collected by you from our shop or delivered to you by Tiddleywinks.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a letter sent by post or e-mail.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

This right does not apply to any personalised items(s), to any items(s) which have been made or adapted to your requirements, to any items(s) which cannot be returned for hygiene reasons such as earrings, toiletries, underwear or swimwear, or to any products you purchase in our shop.

 

Cancellation

If your order comprises of multiple items, you can cancel and return any of the items individually or in combination. If you cancel an order, we will reimburse to you all payments received from you, including the costs of delivery at the standard delivery charge if applicable.

In order to receive a full refund, all we ask is that you take reasonable care of the items(s) and that they are returned to us in the same condition and, to the extent possible, in the same packaging as when we delivered them to you. We may make a deduction from the reimbursement for loss in value of any items(s) supplied, if the loss is the result of unsatisfactory handling by you.

We may withhold reimbursement until we have received the items(s). We will refund you not later than 30 days from the day you return any items supplied, or provide us with evidence that you have returned them. The refund will be processed to the original form of payment used for the initial transaction, unless we have expressly agreed otherwise to an alternative.

You will be responsible for any postage or other costs incurred in returning the item(s) to us, except where goods might have been delivered to you in error or where the product is faulty or not as described.

 

Tiddleywinks Refund, Exchange and Returns policy

We want you to be happy with everything you buy from Tiddleywinks. To enable you to buy with confidence we offer a no quibble exchange or refund within 30 days of purchase.

Conditions

Exclusions

 

Delivery

Delivery of non personalised items is normally within 48 hours from receipt of order. Delivery times for our own brand personaliused products will vary according to requirements.

 

Copyright

We spend a lot of time developing our designs and take great pride in them and copyright applies where applicable. We will protect our design rights in all ways open to us, so if you are in any doubt of potential infringement contact us.

 

General

Your legal rights are not in anyway affected by these terms and conditions. If in doubt advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards. These terms & conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts. These terms were last updated in August 2014.

Registered company name and address:

Tiddleywinks,
Blakemere Craft Centre.

 

Data Protection Privacy Policy

We take the privacy of your personal data very seriously and comply with the Data Protection Act in the UK.

For more information please take a moment to read our Privacy Policy.


Tiddleywinks Handcrafted Childrenswear and Gifts - Offers